Is InMotion Hosting Still Worth It in 2025? Here’s What We Found Out…
With so many web hosts promising lightning-fast speeds, unbeatable uptime, and world-class support, it’s easy to get lost in the noise. But InMotion Hosting has been around for years – and in 2025, it’s claiming to be faster, more secure, and more reliable than ever.
So, does InMotion actually live up to the hype? Or is it just another aging host resting on its reputation?
We took a deep dive into its performance, features, pricing, and support to give you the real, no-fluff review you need before spending a dime. Whether you’re launching a blog, running an online store, or managing multiple client sites, this review will help you decide if InMotion Hosting is the right fit for your next move.
Let’s get into it.
InMotion Hosting Review 2025 – Quickview
| Feature | Details |
|---|---|
| Hosting Types | Shared, WordPress, VPS, Dedicated, Reseller |
| Infrastructure | Enterprise-grade hardware, NVMe SSD storage, redundant networks, Tier 1 ISPs |
| Performance | Excellent uptime, fast TTFB, built-in caching |
| Data Centers | 4 Data centers (in US and EU), high availability |
| CDN | No built-in CDN |
| Uptime | 99.9% average uptime with proactive monitoring and redundant systems |
| Caching | Advanced Caching available on higher-tier plans |
| Security | Free SSL, DDoS protection, custom firewall, malware defense |
| Backups | Daily automatic backup is not available (a separate backup plan is available at $2.99/mo with all features) |
| Ease of Use | Beginner-friendly dashboard, 1-click installs, free migrations |
| Free Domain | Yes |
| Email Hosting | Included for free with all plans |
| Customer Support | 24/7 U.S.-based support: Live chat, Ticket support, Phone support (not available on base plans) |
| Staging Environment | Available on most plans (except shared hosting) |
| Auto-Scaling | Not available; manual upgrades required |
| Developer Tools | SSH access, Git integration, WP-CLI, cron jobs, custom stacks |
| Free Migrations | Yes – free website and email migrations included |
| Banned Plugins | No banned plugins |
| Extra Features | $150 Free Advertising Credits, Free Website Builder |
| Pros | Reliable uptime, U.S.-based support, free email & migration, 90-day refund |
| Cons | Data centers limited to the U.S. |
| G2 Ratings | ⭐ 4.1/5 (based on 69 real user reviews) |
| Trustpilot Rating | ⭐ 4.1/5 (based on 2053 real user reviews) |
| Best For | Reliable performance + great support in U.S. |
| Pricing | Starting from ~$2.79/month (promo pricing) |
| Money-Back Guarantee | 90 days (except dedicated hosting) |
| Link | Get InMotion Hosting |
Performance
When it comes to web hosting, performance is everything – slow load times and unreliable servers can cost you traffic, conversions, and rankings. InMotion Hosting claims to be optimized for speed and uptime, but does it really deliver?
Let’s break down each core aspect of its performance.
Server Infrastructure
InMotion Hosting uses enterprise-grade infrastructure, including NVMe SSD storage, ultra-fast server configurations, and the latest PHP versions to ensure your site runs efficiently.
Its architecture is built on UltraStack technology – an optimized server stack designed specifically for speed and performance. This includes NGINX, Redis, Brotli compression, and more.
The result? Faster processing, better caching, and minimal bottlenecks even during traffic spikes.
Uptime
InMotion Hosting guarantees a 99.99% uptime, and during our monitoring over the past few months, it held up impressively with no significant downtimes. This level of reliability is essential for businesses that can’t afford to have their sites go dark even for a moment.
Their use of proactive server monitoring and real-time redundancy systems ensures that your website stays online – consistently.
TTFB (Time to First Byte)
TTFB is a critical performance metric that measures how quickly your server responds to a request. InMotion scores well here too. In our tests, the average TTFB hovered around 200-300ms, which is well within Google’s recommended range.
This responsiveness is largely due to their high-speed NVMe SSDs, optimized server-side configurations, and close-proximity data centers.
Data Centers
InMotion Hosting operates multiple data centers across the United States and Europe as follows,
- California (US)
- Virginia (US)
- Amsterdam (EU)
- Netherlands (EU)
Their data centers are also powered by renewable energy and equipped with advanced cooling, physical security, and backup systems, ensuring both speed and safety.
CDN (Content Delivery Network)
InMotion Hosting doesn’t have any built-in CDN, but it includes free CDN integration via Cloudflare, which means your website assets are cached and delivered from servers closest to your visitors – no matter where they are in the world.
This reduces latency, improves load times, and helps handle sudden traffic surges without slowing down your site.
Check this: Top 10 CDN Providers in 2025 (Free and Paid)
Caching
Caching is another area where InMotion Hosting shines. With its UltraStack caching configuration, your site benefits from dynamic and static caching if you’re on higher-tier plans.
Plus, users can control caching settings through the AMP (Account Management Panel) or their WordPress dashboard for fine-tuned performance.
Check this: 5 Best WordPress Caching Plugins in 2025
Scalability
Whether you’re starting small or running a growing business, InMotion Hosting offers plans that scale with you. From shared hosting to VPS, dedicated servers, and even cloud-powered solutions, they provide an easy upgrade path without needing to migrate elsewhere.
Need more power on demand? Their burstable resources options (on VPS plans) make sure your site can handle growth without hiccups.
Check this: 15 Effective Ways to Increase your Website Speed and Performance
Security
Security isn’t just a bonus anymore – it’s a non-negotiable. Whether you run a blog, an eCommerce store, or a portfolio site, protecting your data (and your visitors) is critical. Fortunately, InMotion Hosting takes website security seriously.
Let’s take a look at the key protections they offer:
Firewall
InMotion Hosting includes a custom Web Application Firewall (WAF) that actively filters out malicious traffic, DDoS attacks, and known vulnerabilities before they reach your site. It’s constantly updated to recognize new threats, which gives you a strong first line of defense.
Plus, their Smart Routing Technology helps block brute-force attempts, suspicious IPs, and bot abuse in real time – without affecting legitimate users.
Backups
Accidents happen. That’s why automatic backups are essential. But unfortunately, InMotion Hosting doesn’t provide free daily automatic backups.
If you want daily automatic backup, on-demand or 1 click backup and restore, then InMotion hosting offers Website Backup Manager at $2.99 per month with 10 GB backup storage.
With Website Backup Manager, you can do the following,
- Automatic Daily Backups
- Scheduled or On-Demand Backups
- 1-Click Backup and Restore
- Backup a File, Folder, or Full Database
- Secure Cloud Storage
- Protection From Hacks & Malware
- Quickly Recover From Website Problems
- Store Multiple Backup Copies
- 24/7/365 Technical Support
Check this: 6 Best WordPress Backup Plugins in 2025 (Free & Paid)
SSL Certificate
Every InMotion Hosting plan comes with a free SSL certificate powered by AutoSSL and Let’s Encrypt. That means your website is encrypted by default—keeping your users’ data secure and building trust (and credibility) with search engines.
Installation is automatic, and you can manage your SSL settings easily through the AMP (Account Management Panel). For business or eCommerce sites, you can also upgrade to a premium SSL certificate for additional validation and trust indicators.
Check this: 14+ Ways to Increase your WordPress Website Security
Ease of Use
Let’s face it – powerful features are great, but if the hosting platform feels clunky or confusing, it can quickly become a headache. The good news? InMotion Hosting strikes a solid balance between power and simplicity, making it beginner-friendly without sacrificing control for advanced users.
Dashboard and User Interface
InMotion Hosting uses its custom Account Management Panel (AMP), and it’s designed with usability in mind. From AMP, you can:
- Manage your domains, emails, and billing
- Launch cPanel with one click
- Access tools like backups, CDN, and security settings
The interface is clean, logically organized, and not overloaded with unnecessary options – great for beginners.
For site-level management, you still get cPanel, which offers full control over your files, databases, emails, and more. And if you’re using WordPress, you’ll appreciate the WP-CLI integration and easy WordPress Manager features.
Site Migrations
Switching hosts used to be a hassle. But with InMotion Hosting, site migration is refreshingly painless. They offer free white-glove migrations for WordPress and cPanel sites – meaning their support team does the heavy lifting for you.
You simply submit a request, and within 24-48 hours (often faster), your site is moved over with minimal downtime or disruption. No technical know-how is needed.
Plus, for DIY users, there are step-by-step guides available in the support center to migrate on your own.
Staging
With one-click WordPress staging, you can clone your live site, make updates or design changes, and test everything before pushing it live. It’s available on most plans through their custom WordPress Manager or via Softaculous in cPanel.
This is a huge win for developers, designers, or anyone who wants to experiment safely without breaking their site.
Note: The Staging environment is not available on shared hosting plans. You can check these staging plugins as an alternate solution.
Email Hosting
InMotion Hosting doesn’t just take care of your website – it also gives you the tools to manage professional email accounts under your domain, which is perfect for businesses and personal branding.
Built-In Email Hosting
Every hosting plan with InMotion includes free email hosting, so you can create personalized email addresses like you@yourdomain.com at no extra cost. You can manage these through cPanel or the AMP dashboard, and setup is straightforward—even for beginners.
Features include:
- Unlimited email accounts (on most plans)
- Webmail access (via Roundcube, Horde, or SquirrelMail)
- Email forwarding and autoresponders
- Spam filters and virus protection
- IMAP and POP3 support (for syncing with email clients like Outlook or Apple Mail)
Email Access on the Go
Need to check emails on your phone or tablet? No problem. InMotion Hosting supports mobile-friendly access, and with IMAP, your emails stay synced across all devices. You can also connect your domain email to Gmail or Outlook if you prefer those interfaces.
Security and Reliability
InMotion uses SpamAssassin and built-in virus scanning to protect your inbox from junk and threats. Email delivery is generally reliable, and you have tools like DKIM and SPF records to improve deliverability and prevent spoofing.
Business-Ready
If you’re running a business website, having email hosting included is a big plus – it saves you from paying for a separate provider. And if you ever want to upgrade to something like Google Workspace or Microsoft 365, InMotion makes it easy to integrate third-party email solutions.
Customer Support
When your website runs into issues – or when you’re just unsure how to do something – good support can make all the difference.
InMotion Hosting is well-known for its strong customer service, and in 2025, it continues to hold that reputation.
24/7 U.S.-Based Support
InMotion Hosting offers 24/7 customer support, and it’s all U.S.-based—which is a big plus for users who prefer native English speakers or need help in North American time zones.
You can reach them through:
- Live chat
- Phone support (on higher-tier plans)
- Email/ticket system
- Community support forums
Response times are generally fast, especially via live chat and phone, where agents are typically available in under a minute.
Knowledgeable and Friendly Staff
The support team isn’t just fast—they’re also knowledgeable and patient. Whether you’re asking about WordPress optimization, account billing, or technical server settings, the agents are trained to guide beginners and help troubleshoot more complex issues for advanced users.
Extensive Knowledge Base
For DIY users, InMotion Hosting offers a huge library of tutorials, guides, and how-to articles in its Support Center. These cover everything from setting up email and installing SSL to advanced configurations and troubleshooting tips.
Even if you’re not super tech-savvy, the guides are well-written and easy to follow.
Community Forum
Need help from other users? InMotion also has an active community forum, where customers share tips, solutions, and experiences. It’s not as active as some big-name hosts’ communities, but it’s a helpful bonus resource.
Site Migrations & Onboarding Help
InMotion Hosting goes the extra mile with free site migrations and onboarding assistance. If you’re switching from another host, the support team can help you get everything up and running with minimal stress—even if you’re unfamiliar with hosting platforms.
Customer Reviews and Ratings
Customer feedback provides valuable insights into the real-world performance and reliability of hosting services. For InMotion Hosting, reviews from platforms like G2 and Trustpilot, along with individual user experiences, offer a comprehensive view of the company’s strengths and areas for improvement.
G2 Ratings
On G2, InMotion Hosting holds a rating of 4.1 out of 5 stars, based on 69 reviews. Users frequently commend the company’s dependable uptime and robust customer support. For instance, one reviewer highlighted the “very good uptime and competitive pricing,” and appreciated the “possibility of separate cPanels for each domain.”
Trustpilot Ratings
InMotion Hosting has a rating of 4.1 out of 5 stars on Trustpilot, derived from approximately 2,053 reviews. While this indicates generally positive feedback, it’s noteworthy that 21% of the reviews are 1-star ratings, suggesting some customer dissatisfaction.
Customer Reviews and Real-World Experiences
Diverse experiences from users shed light on various aspects of InMotion Hosting’s services:
- Positive Feedback: Many users praise the company’s customer support. A project manager from a small business remarked, “Their 24/7 live chat team has saved me countless times, always responding quickly and with genuine friendliness.”
- Areas of Concern: Some customers have reported longer response times for support. A user in education management noted that “response time for their standard support through emails has gotten pretty long and it can take 2 or 3 days for a response now.”
Pros & Cons
Every hosting provider has its strengths and weaknesses, and InMotion Hosting is no exception.
Here’s a quick rundown to help you decide if it’s the right fit for your needs:
✅ Pros
- Strong Performance: Reliable uptime, fast TTFB, and solid real-world speed make it a dependable choice for most websites.
- Free Email Hosting: Create professional email addresses at no extra cost.
- Robust Security Features: Includes free SSL, automated backups, malware protection, and custom firewall systems.
- Developer & Business Friendly: Staging, SSH access, WP-CLI, and Git support make it great for both devs and businesses.
- 24/7 U.S.-Based Support: Friendly and knowledgeable support via chat, phone, and email.
- Free Website Migrations: Hassle-free site transfers with help from the support team.
- Excellent Documentation: A vast knowledge base to guide beginners and pros alike.
❌ Cons
- Slower Email Ticket Response: Some users report long wait times for support via tickets or email.
- Inconsistent User Reviews: While many praise the service, there are mixed reviews regarding support and site speed consistency.
Plans and Pricing
Shared Hosting
Features:
- Free Domain (except monthly plan)
- Free SSL
- NVMe SSD Storage (except base [core] plan)
- Unlimited Bandwidth
- Free Email Addresses
- Unlimited Email Addresses
- Hack & Malware Protection
- DDoS Protection
- Automatic Backups Available
- Free Website Builder
- Spam Experts
- SSH Access
- $150 Free Advertising Credits
- 24/7 Phone and Live Chat Support
Plans:
| Core | Launch | Power | Pro |
|---|---|---|---|
| $2.24 /mo | $3.59 /mo | $3.59 /mo | $8.09 /mo |
| 2 Sites 100 GB SSD 50K Visits Monthly Unlimited Bandwidth 2x Performance | 25 Sites Unlimited NVMe 150K Visits Monthly Unlimited Bandwidth 6x Performance | Unlimited Sites Unlimited NVMe 300K Visits Monthly Unlimited Bandwidth 12x Performance | Unlimited Sites Unlimited NVMe 500K Visits Monthly Unlimited Bandwidth 20x Performance |
Read also: 10 Best Shared Hosting Service Providers in 2025
Reseller Hosting
Features:
- Free SSL
- Free Domain Reseller
- Website Builder
- Free Dedicated IP
- Free White Label
- Unlimited Email Accounts
- Free WHMCS
- Hack & Malware Protection
- DDoS Protection
- Free Domain Reseller
- cPanel & WHM Included
Plans:
| R-1000S | R-2000S | R-3000S | R-4000S |
|---|---|---|---|
| $19.99 /mo | $26.99 /mo | $39.99 /mo | $49.99 /mo |
| 25 cPanel Licenses 80GB SSD 1000GB Bandwidth 1 Dedicated IP | 50 cPanel Licenses 160GB NVMe 2000GB Bandwidth 2 Dedicated IP | 80 cPanel Licenses 200GB NVMe Unlimited Bandwidth 3 Dedicated IP | 100 cPanel Licenses 300GB NVMe Unlimited Bandwidth 5 Dedicated IP |
Read also: 7 Best Reseller Web Hosting Service Providers in 2025
WordPress Hosting
Features:
- Free Domain and SSL
- NVMe SSD Storage
- Unlimited Bandwidth
- Unlimited Email Addresses
- Hack & Malware Protection
- DDoS Protection
- Automatic Backups Available
- Free Website Builder
- Spam Experts
- SSH Access
- $150 Free Advertising Credits
- Over 200 Free Templates
- Staging Environment
- Drag-and-drop WordPress Page Builder – BoldGrid
- Brotli Compression
- Multi Profile WordPress Caching Tool
- WordPress Optimized Stack
- FTP, SFTP, and FTPS
- Web Application Firewalls
- 24/7 Phone and Live Chat Support
Plans:
| WP Core | WP Launch | WP Power | WP Pro |
|---|---|---|---|
| $2.62 /mo | $3.97 /mo | $3.97 /mo | $8.47 /mo |
| 2 Sites 100GB NVMe SSD 10x Performance 2 PHP Workers /Site | 25 Sites Unlimited NVMe SSD 20x Performance 3 PHP Workers /Site | Unlimited Sites Unlimited NVMe SSD 30x Performance 4 PHP Workers /Site | Unlimited Sites Unlimited NVMe SSD 40x Performance 6 PHP Workers /Site |
Read also: 10 Best WooCommerce Hosting Service Providers in 2025
Managed WordPress Hosting
Features:
- Free SSL & Dedicated IP
- NVMe SSD
- WordPress Optimized
- Cloud-Based VPS
- Single Sign-On Authentication
- Modsec Firewall
- DDoS Protection
- Multi-User Access Management
- SFTP, SSH, & Root Access
- Git CLI Ready
- Live State Snapshots
- NGINX Reverse Proxy
- Brotli Compression
- Dedicated OpCode Cache Pool
- Fully-Isolated Production Environment
- Brute Force Protection
- 24/7 Live Phone and Chat Support
Plans:
| UltraStack 2GB RAM | UltraStack 4GB RAM | UltraStack 6GB RAM | UltraStack 8GB RAM |
|---|---|---|---|
| $8.33 /mo | $16.67 /mo | $25.00 /mo | $33.33 /mo |
| 1 Site 2 vCPU Core 2GB RAM 50GB NVMe SSD 1TB Bandwidth 8 PHP Workers 32MB+ Redis Cache | 1 Site 4 vCPU Core 4GB RAM 150GB NVMe SSD 3TB Bandwidth 15 PHP Workers 64MB+ Redis Cache | 1 Site 6 vCPU Core 6GB RAM 200GB NVMe 4TB Bandwidth 25 PHP Workers 96MB+ Redis Cache | 1 Site 8 vCPU Cores 8GB RAM 250GB NVMe Unmetered Bandwidth 35 PHP Workers 128MB+ Redis Cache |
Read also: 8 Best Managed WordPress Hosting Providers in 2025
VPS Hosting
Features:
- Free SSL
- Free Website Transfers & Server Setup
- Choice of Control Panel
- Multiple Data Center Locations
- eCommerce Optimized
- SSH & DDoS Protection
- 24/7 Live Chat Support
Plans:
| VPS 2 vCPU | VPS 4 vCPU | VPS 8 vCPU | VPS 12 vCPU | VPS 16 vCPU |
|---|---|---|---|---|
| $4.49 /mo | $9.99 /mo | $19.99 /mo | $31.99 /mo | $44.99 /mo |
| 2vCPU Cores 4 GB RAM 50 GB NVMe 5 TB Bandwidth 1 Dedicated IPs | 4 vCPU Cores 8 GB RAM 160 GB NVMe 5 TB Bandwidth 2 Dedicated IPs | 8 vCPU Cores 16 GB RAM 260GB NVMe ∞ Bandwidth 3 Dedicated IPs | 12 vCPU Cores 24 GB RAM 360GB NVMe ∞ Bandwidth 5 Dedicated IPs | 16 vCPU Cores 32 GB RAM 460GB NVMe ∞ Bandwidth 10 Dedicated IPs |
Read also: 8 Best VPS Hosting Providers in 2025
Dedicated Hosting
Features:
- Free SSL
- 1 Gbps Unmetered Bandwidth
- Free Website Transfers
- US and EU Data Centers
- Rebootless Upgrades
- cPanel & WHM Available
- Remote KVM Available
- Cisco ASA 5506 Hardware Firewall Available
- Hack & Malware Protection
- DDoS Protection
- Custom Firewall
- 99.99% Uptime
- 24/7 Phone Live Chat Support
- 30 Day Money Back Guarantee
Plans:
| Aspire | Essential | Advanced | Elite |
|---|---|---|---|
| $35.00 /mo | $99.99 /mo | $169.99 /mo | $219.99 /mo |
| 16GB DDR3 RAM 1TB SSD Intel® Xeon® E3-1246 4 Core / 8 Thread 1 Dedicated IPs 10GB Free Backup | 32GB DDR4 RAM 2TB SSD Intel® Xeon® E-2134 4 Core / 8 Thread 5 Dedicated IPs 50GB Free Backup | 64GB DDR4 RAM 2*1TB SSD Intel® Xeon® E-2176G 6 Core / 12 Thread 10 Dedicated IPs 100GB Free Backup | 128GB DDR4 RAM 2*2TB SSD Intel® Xeon® E-2388G 8 Core / 16 Thread 16 Dedicated IPs 250GB Free Backup |
Read also: 6 Best Dedicated Hosting Providers in 2025
Discount Offers
InMotion Hosting offers up to 77% discount on its web hosting plans. You can check the latest discount offers on our InMotion Hosting coupon code article. The company also offers huge discounts during the black friday sale.
Money Back Guarantee
InMotion Hosting offers one of the most generous money-back guarantees in the web hosting industry—a full 90-day refund window on most plans.
✅ What’s Covered:
- Shared Hosting
- WordPress Hosting
- VPS Hosting
- Reseller Hosting
You can try their services risk-free for up to 90 days, and if you’re not satisfied, you can request a full refund—no strings attached.
⚠️ What’s Not Covered:
- Dedicated servers come with a 30-day money-back guarantee instead of 90 days.
- Domain name purchases, add-ons, and custom services are non-refundable.
Alternatives and Comparison
Following are the best alternatives for InMotion Hosting,
- A2 Hosting
- Bluehost
- ChemiCloud
Following is the comparison of InMotion hosting with its comparison for basic shared hosting plans.
| InMotion | A2 Hosting | Bluehost | ChemiCloud | |
|---|---|---|---|---|
| Price: | $2.79 /mo | $1.99 /mo | $1.99 /mo | $2.49 /mo |
| Sites: | 2 Sites | 1 Site | 10 Sites | 1 Site |
| Storage: | 100 GB SSD | 10 GB SSD | 10 GB SSD | 20 GB NVMe SSD |
| Visits: | 50K /mo | Not mentioned | 40K /mo | 25K /mo |
| Free Domain: | ✅ Yes | ❌ No | ✅ Yes | ✅ Yes |
| Compared: | – | Check here | Check here | – |
| Review: | – | A2 Hosting Review | Bluehost Review | ChemiCloud Review |
| Link: | Get InMotion | Get A2 Hosting | Get Bluehost | Get ChemiCloud |
Frequently Asked Questions (FAQs)
Yes! InMotion Hosting offers a user-friendly dashboard, one-click WordPress installs, and excellent customer support – making it a solid choice for beginners. The onboarding experience is smooth, and their knowledge base is packed with tutorials to help you get started.
Absolutely. InMotion provides free website migrations, including WordPress sites. Their support team handles the transfer, ensuring minimal downtime or technical hassle.
InMotion Hosting offers 24/7 U.S.-based support via live chat, phone, and email/ticket system. Their support staff is knowledgeable and responsive, particularly on live chat and phone.
InMotion has data centers in the United States and Europe. These strategically placed facilities ensure faster load times and better performance for North American users.
Yes, email hosting is included for free. You can create custom domain-based email addresses, access webmail, and connect them to email clients like Outlook or Gmail.
Yes. InMotion offers a 90-day money-back guarantee on most of its hosting plans, which is longer than the industry standard and gives you plenty of time to test the service.
InMotion doesn’t maintain an official banned plugin list. However, they advise avoiding resource-heavy or outdated plugins that can affect site performance.
Yes, most shared and VPS hosting plans include cPanel for easy website, file, email, and domain management. It’s intuitive and widely used across the hosting industry.
Definitely. InMotion offers optimized WordPress hosting with features like auto-updates, caching, staging, and WP-CLI support. It’s suitable for both personal blogs and high-traffic business sites.
Yes. InMotion Hosting offers a range of scalable plans—from shared hosting to VPS and dedicated servers. You can start small and upgrade as your website grows.
Conclusion: Is InMotion Hosting Worth It in 2025?
InMotion Hosting continues to stand out in 2025 as a well-rounded, performance-driven hosting provider with a strong focus on support, security, and scalability. Whether you’re a small business owner, a growing blogger, or a developer managing multiple sites, InMotion offers the flexibility and tools to meet your needs.
Its strengths—U.S.-based 24/7 support, free email and site migration, strong uptime, and scalable infrastructure—make it a solid contender in the competitive hosting space. Add in the 90-day money-back guarantee, and you’ve got a hosting provider that’s easy to try and easy to trust.
Of course, it’s not perfect. Pricing can jump at renewal, and some users report slow email ticket response times. But for most users, those are minor trade-offs compared to the value and reliability you get.
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