Semrush is a powerful tool that helps you with your digital marketing efforts. However, if you are not sure whether it will benefit your business or not, there’s no need to pay for it.
Thankfully, the company provides a 14-day free trial so you can test its features before making a decision.
To learn how to get started with Semrush and cancel your subscription once the trial period ends, keep reading this article!
Before we dive into the process of canceling your Semrush subscription, you should determine whether it’s really the right decision or not.
Important Things to Check Before You Cancel Semrush Free Trial
- Check your Semrush plan to see if you are paying for what you need. If you are not using it or don’t need all the features that come with a certain plan, then it’s time to cancel.
- Also, if there is a chance that in future you may need more features or plans in the future, then I would suggest not canceling as this will add cost when converting to different plans later on.
If after careful consideration of both sides above and still unsure about canceling or keeping it running, ask a friend who uses Semrush and take their advice before making any commitment.
If you are sure that canceling is in your best interest, then you can cancel the Semrush subscription or free trial using the following three different ways.
How to Cancel Semrush Subscription or Free Trial
There are three ways to cancel a Semrush free trial or subscription.
1. Through Website
The first option is logging into your Semrush account and canceling it from there.
Following are the steps to follow,
- First of all, log in to your Semrush account.
- Now click on “Subscription info” from the drop-down menu on the top right-hand side of the page.
- Once on the Subscription info page, You will find the contact us link as shown in the below image.
- Click on the contact us link then submit the form.
After submitting the form, you will get a reply to your Semrush cancellation request.
2. Through Email
The second method is emailing them. You can ask your query or cancellation request by submitting a form. You can access the form from here.
Mention the following things while contacting the support team:
- Use the email address which you have used for a free trial or paid subscription to contact the support team.
- Credit card type and the last four digits of that card.
- The date of the last payment and the amount paid at that time.
After submitting all the above details, the support team will identify your account and help you in canceling your Semrush subscription.
3. Through Phone
The last is by phone, where you can call the support team and speak to an agent who will be able to assist you with canceling your account.
You can contact the support team on Monday to Friday from 10 AM to 6 PM.
Following are the support numbers of different regions.
- United States: +1 (800) 815 – 9959
- Canada: +1 (800) 815 – 9959
- United Kingdom: +44 (808) 164 – 2570
- Spain: +34 (900) 868 – 532
- France: +33 (805) 080 – 479
- Italy: +39 (800) 595 – 400
- Germany: +49 (800) 558 – 0099
- Australia: +61 (1800) 934 – 242
You can check here if the support line is online or offline.
Semrush Refund Policy
Semrush is one of the best search engine optimization tools. If you are not satisfied with the product or service, then you can get a refund within 7 days of purchase.
Your request will be processed within 10 days of the refund request date. You will get refund with the same method as you have made the payment.
Following are the top 3 alternatives to Semrush,
To know more details about all the alternatives, you can read our article on the best Semrush alternatives.
Can I cancel my free trial of Semrush?
Yes, you can. You can cancel it at any time before the trial ends and you will not be charged anything. If you decide to continue after the free trial period, your credit card will be billed according to the plan you signed up for.
Can you cancel Semrush free trial before it ends?
You can cancel your free trial at any time before the end of the trial. You will not be charged for any services during this period.
How do I cancel a Semrush free trial subscription?
To cancel Semrush free trial subscription, you have three options: Through the Website, Through Phone, and Through Email.
How do I delete my Semrush account for free?
You can request Semrush account deletion by contacting their customer support team.
How long is Semrush free trial?
Semrush offers a 14-day free trial, which is more than enough time to figure out whether or not it’s worth your money. The only caveat is that you have to provide a credit card number upfront. This means that if you don’t cancel within the 14-day period, they will charge you $99 per month.
Final Words on How to Cancel Semrush Free Trial or Subscription
Hopefully, this article has given you all the solutions to canceling your Semrush subscription. This can be a complicated process, but we hope that the information provided here will make the process go smoothly.
If you have any questions or concerns, feel free to contact our support team!